Help Center

Back to home

Help Center

For Service Providers

For Service Providers

Why Clutch

What Free Features Does Clutch Offer?

What Marketing Opportunities Does Clutch Offer?

Company Profile

How Should My Company Identify and Optimize Services Lines on Our Clutch Profile?

How Do Potential Clients Find My Company's Clutch Profile?

How Do I Add UTM Codes to My Company's Clutch Profile?

I Want to Create a Profile for My New Company, But My User Account Is Still Connected to My Old Company's Profile – What Should I Do?

I Noticed My Company Has a Profile on Clutch – Can I Have It Removed?

How Do I Add an Industry Focus to My Company's Profile?

How Do I Log In to Clutch?

Which Email Will Clutch Use to Contact My Company?

Is the Admin Email on My Company's Clutch Profile Private?

Can I Change the Admin Email on My Company's Profile?

If I'm Logged Into Clutch but Can't Access My Company's Profile, What Should I Do?

Can I Add Multiple Locations to My Company's Profile?

Why Are Some Locations Missing From My Company's Profile?

How Do I Track If a Lead Came From Clutch via Email?

My Profile Wasn't Accepted – Why Isn't My Company a Fit for Clutch?

What Types of Companies Can Be Featured On Clutch?

Why Am I Required to Use LinkedIn to Log In?

Will Clutch Post Information From My LinkedIn Account?

If I Previously Logged Into Clutch With a Username and Password, What Do I Do?

How Do I Change the Admin for My Company's Clutch Profile?

What Are Service Focus Areas?

Why Should My Company's Profile Include Average Hourly Rate and Minimum Project Size?

What Are Some Tips for Maintaining My Company's Clutch Profile?

How Do I Get My Company Listed on Clutch?

How Do I Update My Company's Location on My Clutch Profile?

How Do I Access and Update My Company's Clutch Profile?

How Long Does It Take for My Company's Profile to Show Up on Clutch?

How Do I Track My Profile’s Performance?

Is the Link on My Company's Profile a 'Follow' Link?

I'm Leaving My Company – What Should I Do If I Have Admin Access to Our Clutch Profile?

Is Clutch Planning to Add Any New Services?

See more

Portfolio Items

How Many Portfolio Items I Can Add to My Company's Profile?

How Do I Add Portfolio Items to My Company's Profile?

Client References and Reviews

Can My Client Choose to Remain Anonymous When Leaving a Review?

Can My Client Still Leave an Online Review if They Don't Have a LinkedIn?

What Will Clutch Ask My Reference During Their Review?

Why Isn't the Review's Overall Rating an Average of the Other Four Star-Ratings?

My Client Submitted an Online Review – Why Isn't It Immediately Visible on My Company Profile?

Why Does My Client Need to Log In to Clutch Using LinkedIn?

Why Are Online Reviews Best for Smaller Budget Engagements?

My Client's Project Cost Is Less Than $25,000 – Can They Still Do a Phone Interview?

When Will My Client’s Phone Interview Be Published?

My Client Can't Publicly Endorse My Business – Can They Still Leave a Review?

Can My Client Edit Their Review After It’s Published?

Will Client References Be Displayed Publicly?

What Can I Do If I Disagree With the Review My Client Left?

Can I Move a Negative Review to the Bottom of My Company's Profile?

Can I Approve Reviews Before They Are Published to My Company's Profile?

Why Is the Most Recent Review at the Bottom of My Company's Profile?

What Can I Tell My Clients About How the Clutch Review Process Works?

Can I Unsuspend My Account?

Why Is My Account Suspended?

Who Can Leave a Review for My Company on Clutch?

How Do I Ask My Clients to Leave a Review on Clutch?

Can I Verify My Client's Review For Them?

Can I Submit Client Testimonials as Reviews on My Clutch Profile?

Can Multiple Clients From the Same Company Leave a Review?

How Do I Add Reviews to My Company's Profile?

How Does Clutch Define Fake or Fraudulent Reviews?

How Does Clutch Address Fake or Fraudulent Reviews?

My Client Doesn’t Speak English – Can They Leave a Review in Their Native Language?

What Is the Difference Between the Online Review Form and the Client Interview Over the Phone?

Does Clutch's Reviews Algorithm Take Review Recency Into Consideration?

Can I Change the Order of the Reviews on My Company's Profile?

How Long Will It Take for a Review to Appear on My Company's Profile?

Can I Respond to a Negative Review on My Company's Profile?

How Do I Submit Client References?

Why Is It Important to Collect Multiple Reviews on Clutch?

How Is a Review's Overall Rating Calculated?

How Can I Show Off My Clutch Reviews?

See more

Visibility and Company Rankings

What Is the Difference Between Clutch's Leaders Matrices and Directories?

Which Factors Are Considered in Clutch's Research Methodology?

How Can I Improve My Company's Clutch Rank?

Can My Company Request to Get Its Clutch Rank Re-Evaluated?

How Is My Profile's Overall Star-Rating Calculated?

Are Reviews Important to a Company's Clutch Rank?

What Is the Most Important Factor in My Clutch Rank?

Why Is a Company With Fewer Reviews Ranking Above My Company?

Should I Regularly Update Clutch on Awards My Company Has Received?

How Many Case Studies Do We Need to Improve Our 'Experience and Clients' Score?

Do Portfolio Items on My Website Count as Case Studies?

What Should My Case Studies Include?

If I Cannot Disclose the Names of Clients Online, Can I Share a Confidential Case Study with Clutch?

How Does Clutch Determine Which Clutch Directories My Profile Will Appear On?

Why Isn't My Company on Directory Pages for all of Our Listed Locations?

How Many Service Lines Should My Company's Profile Have?

What Is Clutch's Buyer Alert Program?

See more

Leader Awards

How Can My Company Earn a Clutch Leader Award?

What Are the Benefits of Being Named a Clutch Leader?

When Are Clutch Leader Awards Announced?

What Marketing Opportunities Are Available for Clutch Leaders?

How Can I Order a Custom Clutch Leader Award?

See more

The Clutch 100

What Is The Clutch 100?

What Information Do I Need To Submit for The Clutch 100?

How Is The Clutch 100 Calculated?

What Are the Benefits of Being Named to The Clutch 100?

Clutch Certification

What Is Clutch Certification?

What Are the Criteria for Becoming Clutch-Certified?

How Can My Company Become Clutch-Certified?

What Are the Benefits of Being Clutch-Certified?

Where and How Will My Company’s Certification Be Displayed on Clutch?

When Can I Expect To Hear Back About My Certification Application?

Who Can I Contact With Questions About Clutch's Certification Program?

See more

Sponsorship and Premium Profiles

How Do I View Invoices and Receipts, and Manage Billing Information?

What Is the Difference Between a Sponsor and a Non-Sponsor?

How Can My Company Advertise on Clutch?

What Are the Requirements for Sponsorship on Clutch?

How Many Leads Will My Company Get Through Sponsorship?

What Position Will My Company Have on Pages it Sponsors on Clutch?

What Are the Different Levels and Tiers of Sponsorship?

Which Sponsorship Level Is Best for My Company?

How Much Does Sponsorship Cost?

Can My Company Sponsor Multiple Pages?

How Can My Company Pay for Sponsorship?

How does Diamond Level Sponsorship Work?

How Do I Get the Most out of Sponsorship?

How Can I Cancel Clutch Sponsorship?

See more

Clutch Verification

Will Verification Help My Company Rank Higher?

Is Verification Level the Same As Sponsorship Level?

What Is Clutch's Verification Program?

How Does Clutch Collect Data for the Verification Process?

What Are the Different Levels of Clutch Verification?

Why Should My Company Invest in Clutch Verification?

How Can My Company Get Clutch-Verified?

What Is the Cost of Clutch Verification?

If a Company Has an Inaccurate Location on Clutch, Should I Report It?

See more

Lead Matching

What Is Clutch's Lead Matching Program?

What Are the Requirements to Participate in Lead Matching?

How Does Clutch Identify Qualified Leads for Lead Matching?

How Do I Bid on a Lead for Clutch's Lead Matching Program?

What Is the Price Per Lead for Clutch's Lead Matching Program?

How Do I Request Credit for a Bid Won Through Clutch's Lead Matching Program?

See more

Clutch PPC Ads Program

What Are the Requirements to Participate in Clutch's PPC Ads Program?

What Is Clutch’s PPC Ads Program?

How Much Does it Cost to Participate in Clutch’s PPC Ads Program?

Vendor Dashboard

What Does the Progress Bar Next to My Reference Represent?

What Is the Difference Between a Reference and a Review?

Why Has My Reference Disappeared From My Dashboard?

What Is My Vendor Dashboard?

What Can My Dashboard Tell Me About My Reviews?

See more

Blog Support

How Long Will It Be Until I Receive My Blog?

How Do I Request a Blog from Clutch?

Are Clutch Blogs Completely Free?

Where Should I Post My Clutch Blog?

Who Should I Put As the Author of the Clutch Blog Post I Receive?

Who Should I Contact if I Have More Questions About Blogs?

Can I Edit the Blog Clutch Sends Me?

How Long Is a Clutch Blog?

What Are Clutch Blogs About?

Will Clutch Share the Blog?

See more

Widgets and Badges

Are There Badges for The Manifest?

How Do I Request a Clutch Badge?

How Many Clutch Widgets Can I Choose From?

What Are Clutch Widgets?

What Is the Difference Between a Badge and a Widget?

Where Should I Place Clutch Widgets on My Website?

Who Should I Contact With Questions About Widgets or Badges?

Will My Clutch Widget Include My Negative Reviews?

How Do I Implement A Widget on My Site?

See more

Get Listed on The Manifest

What Is The Manifest?

How Are The Manifest and Clutch Connected?

How Can My Company Get Listed on The Manifest?

How Are Companies Ranked on The Manifest?

Are Companies Ranked Differently on Clutch and The Manifest?

How Can I Improve My Company's Rank on The Manifest?

Can My Company Advertise on The Manifest?

Does The Manifest Offer Badges or Other Marketing Opportunities?

See more

Get Listed on Visual Objects

What Is Visual Objects?

What Are the Requirements to Be Featured on Visual Objects?

How Does Visual Objects Relate to Clutch?

Does Visual Objects Offer Sponsorship or Advertising Opportunities?