How Does Clutch Address Fake or Fraudulent Reviews?

If our team determines that a review is fake or fraudulent, we will not publish the review and deduct the vendor’s Clutch ranking.

Clutch checks for reviews of made-up projects, reviews left by impersonators, and reviews with a conflict of interest. Once we identify a fake or fraudulent review, we stop publishing the review and deduct the service provider’s Clutch ranking.

If we catch multiple fake or fraudulent reviews within a short timeframe, we reserve the right to:

  • Stop processing your reviews 
  • Suspend access to your Clutch account for a set period of time
  • Remove your profile verification without a refund
  • Prohibit access to free and paid promotional opportunities like sponsorship and press releases