Help Center

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Help Center

For Buyers

For Buyers

How Clutch Evaluates Companies

Can I Trust a Company with a ‘Buyer Alert’?

What Does a ‘Buyer Alert’ Mean?

How Does Clutch Rank Companies?

What Is a Company's Market Presence?

When Does Clutch Update Its Company Rankings?

How Does Clutch Evaluate a Company's Clients and Experience?

What Is a Leaders Matrix?

What Is the Ability to Deliver?

What Makes a Company Ineligible for Verification?

What Is the Clutch International Credit Risk Assessment?

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Defining Project Requirements & Project Briefs

What is a Project Brief?

How is the Project Brief different from SmartMatch or ClutchAI?

Where can I access the Project Brief?

Can I save and finish a Project Brief later?

Can I create multiple Project Briefs?

How do I distribute my Project Brief to service providers?

What happens after I submit my Project Brief to service providers?

Can I edit my Project Brief after I send it?

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Find a Service Provider

What tools help me connect with a service provider on Clutch?

What is ClutchAI?

How Can I Be Sure Clutch Will Connect Me With Quality Service Providers?

How Can Clutch Help Me Find a Best-Fit Service Provider?

How Should Clutch Verification Impact My Business Buying Decisions?

What are the Recommended Providers on profiles?

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Leave a Review

What Types of Questions Will I Be Asked When Leaving My Review?

Can I See My Review Before It's Published?

Who Conducts Over the Phone Interviews?

Can I Leave a Review in Any Language Other Than English?

What If I Can't Find the Company I Want to Leave a Review for on Clutch?

Can I Start My Review and Finish It Later?

Does Attributing or Anonymizing My Review Impact the Credit Given to the Company I'm Reviewing?

If I Attribute or Anonymize My Review Now, Would I Be Able to Change This Later?

Can I Keep My Project's Cost Confidential?

Where Will My Review Appear?

Do Clutch Users Have to Sign In Through LinkedIn to Leave a Review or Create a Company Profile?

If Someone Searched My Name on Google, Would My Review Show Up?

Can I Remain Anonymous When Leaving A Review?

How Can I Leave an Online Review on Clutch?

An Error Appeared When Saving My Online Review – What Should I Do?

How Do I Find an Online Review That I Started but Didn’t Complete?

Does Clutch Allow Reviews Generated Using AI Software?

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Review Verification & Publishing

What Is a Not Verified Review?

Why Isn't My Online Review Published?

What Are Attempts to Artificially Inflate Reviews?

How Do I Report a Fake or Fraudulent Review?

What are Falsified Reviews and how does Clutch address them?

What Is Insufficient Content in a Review?

What Is a Conflict of Interest in a Review?

My Online Review Is Not Verified – How Do I Verify It?

How Does Clutch Verify Reviews?

What does ‘Review Under Dispute’ mean?

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Edit or Update a Review

Can I Update My Review?

Can I Delete My Review?

Can I Edit My Review?

Messaging Center

How am I notified about new messages?

How do I send a message to a service provider?

SmartMatch

How do I connect with service providers on Clutch?

Package Services

What are Packaged Services, and how do I use them?

Clutch Network

What is the Clutch Network? (For Buyers)

What Information Is Shared with Providers When I Join Their Network?

What Happens When I Join a Provider’s Network?