--- title: How Do I Message a Service Provider? description: You can send a message to a service provider from their Clutch profile, their directory listing, or your shortlist. --- [Skip to content](https://help.clutch.co/en/knowledge/how-do-i-message-a-service-provider#main-content) ![White_new_logo-1.png\]](https://help.clutch.co/hs-fs/hubfs/White_new_logo-1.png?height=40&name=White_new_logo-1.png) Open main navigation Close main navigation - [Still need help?](https://help.clutch.co/contact-us) [Still need help?](https://help.clutch.co/contact-us?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.clutch.co/en/knowledge?hsLang=en) 2. [For Buyers](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en) 3. [Messaging Center](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#messaging-center) # How Do I Message a Service Provider? ## You can send a message to a service provider from their Clutch profile, their directory listing, or your shortlist. Use Clutch’s messaging center to reach out to service providers and ask about their services. You’ll find “Send Message” buttons across our site, allowing you to easily initiate conversations with providers you are interested in.  #### Initiate Chat Through a Company Profile You’ll find the “Ask a question” button in the ‘Contact’ dropdown on the profile page to open the contact form.  ![Screenshot 2025-09-17 at 1.22.29 PM](https://help.clutch.co/hs-fs/hubfs/Help%20Center%20Audit%202025%20-%20Shelby%20Uploads/Clutch%20Profile%20Images/Screenshot%202025-09-17%20at%201.22.29%20PM.png?width=688&height=495&name=Screenshot%202025-09-17%20at%201.22.29%20PM.png) #### Initiate Chat Through Your Shortlist Use the “Contact” button for the specific provider included on your shortlist to open the contact form.  ![Screenshot 2025-09-17 at 1.23.25 PM](https://help.clutch.co/hs-fs/hubfs/Help%20Center%20Audit%202025%20-%20Shelby%20Uploads/Chat%20and%20Messaging%20Images/Screenshot%202025-09-17%20at%201.23.25%20PM.png?width=688&height=361&name=Screenshot%202025-09-17%20at%201.23.25%20PM.png) #### Submit the Contact Form Input your message in the fields provided and submit your form. Once you send your first message, you’ll be able to see the new conversation in your messaging center. ![Screenshot 2025-09-17 at 1.24.29 PM](https://help.clutch.co/hs-fs/hubfs/Help%20Center%20Audit%202025%20-%20Shelby%20Uploads/Chat%20and%20Messaging%20Images/Screenshot%202025-09-17%20at%201.24.29%20PM.png?width=688&height=378&name=Screenshot%202025-09-17%20at%201.24.29%20PM.png) When a service provider replies, you’ll receive an email notification. You’ll be able to reply directly to the email or by clicking the “View Message” button in the notification to open the message in the Clutch messaging center.    - [About Clutch](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#main-content) - [What Is Clutch?](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#what-is-clutch) - [Write for Clutch](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#write-for-clutch) - [Contact](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#contact) - [Policies and Compliance](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#policies-and-compliance) - [For Buyers](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#main-content) - [How Clutch Evaluates Companies](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#how-clutch-evaluates-companies) - [Defining Project Requirements & Project Briefs](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#defining-project-requirements-project-briefs) - 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