While our team has done our best to address the situation, we still encourage buyers to proceed with caution and use their best judgment when evaluating a service provider with a ‘Buyer Alert’ on their profile.
Before placing a Buyer Alert on a service provider’s profile, our team does a thorough investigation to:
- Ensure the Buyer Alert is warranted
- Remove any existing content on the profile that violates our Terms of Service or Review Guidelines
Please note that any reviews or content remaining on a service provider’s profile after a ‘Buyer Alert’ has been issued will have been re-verified.