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  3. Review Verification & Publishing

Why Isn't My Online Review Published?

Online reviews will not be published if we find a conflict of interest, the review has insufficient content, or the reviewer or someone at their company has already submitted a review for the service provider.

There are several reasons why a review might not be published. These include:

  • There is a conflict of interest
  • The review is deemed insufficient content
  • The reviewer or someone at their company has already submitted a review for the service provider
  • There is not enough information to verify the reviewer or the project/service
  • The review is fake or fraudulent

Please note that reviews submitted through our online review form will not automatically be published to the service provider’s profile. In addition to creating unique summaries for the review, Clutch verifies every review we receive. Because of these steps, it can take up to 5 days for your Online Review to be visible on the profile, depending on our current review submission volume.