How am I notified about new messages?

You'll receive an email notifying you of new messages or replies from leads.

Email Notifications:

You will receive email notifications for new messages or replies from leads.

  • Click the "Reply" button in the email to respond directly, making communication swift and convenient.

Clutch Platform Notifications:

  • Your sales email listed on the profile is the initial point of contact, receiving contact form submissions and message notifications.
  • When logged into Clutch, access new chat replies by clicking the message icon in the upper right corner and navigating to the "My Messages" view.

Additional details on effectively managing and responding to messages can be found here.