Clutch uses a simple but thorough review process to collect the highest-quality client feedback possible.
There are multiple ways to ask your past and current clients for reviews. Here are a few proven tactics to try:
Email: Ask your client over email if they would leave a review on Clutch. This way your clients know before submitting their contact information for a review.
In-Person: Introduce your presence on Clutch during a meeting or at the beginning of your engagement to set the stage for their future review.
Web: Incorporate Clutch badges or widgets on your website to direct clients to your profile. You can also post a Clutch badge on social media asking clients to provide a review.
Clients can also leave an online review or over the phone.
PLEASE NOTE: Over the phone reviews are only available to Clutch+, Sponsoring or Featured Listing service providers. You can explore all paid options offered by Clutch here.
Here is some sample language you can use:
Our company collects client reviews on Clutch.co. Your feedback will help us improve our services and gain exposure to new clients.
Reviews on Clutch only take 10-15 minutes to submit. You'll also have the option to attribute it to your name or company, or remain anonymous.
Explain the value of leaving a review on Clutch:
Clutch reviews are different from other rating & review sites. We seek detailed feedback from every reviewer, and our verification process offers transparency about the legitimacy of the reviewer's identity. Your clients' feedback will help your team improve and gain visibility online.
According to Moz, 68% of consumers say review sentiment influences the trust they place in a business partner. Your online reviews matter, and it's okay for you to say that to your clients. Check out these 6 tips for all business owners to master when requesting and leveraging online reviews.