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How Does Clutch Address Fake or Fraudulent Reviews?
If our team determines that a review is fake or fraudulent, we will not publish the review and deduct the vendor’s Clutch ranking.
Clutch checks for reviews of made-up projects, reviews left by impersonators, and reviews with a conflict of interest. Once we identify a fake or fraudulent review, we stop publishing the review and deduct the service provider’s Clutch ranking.
If we catch multiple fake or fraudulent reviews within a short timeframe, we reserve the right to:
- Stop processing your reviews
- Suspend access to your Clutch account for a set period of time
- Remove your profile verification without a refund
- Prohibit access to free and paid promotional opportunities like sponsorship and press releases