Our team checks for fake or fraudulent reviews, which we define as reviews that misrepresent if a service relationship occurred between a buyer and a service provider.
Learn More About Review Verification
We do not consider a review to be fake if the buyer and service provider disagree on the scope of the project described in the review. We do not arbitrate factual disputes regarding the scope of the project.
If we believe a review is fake or fraudulent, we take one or more of the following steps.