Can I Respond to a Negative Review on My Company's Profile?

Yes, we allow vendors to respond to reviews that have an overall rating of 3 stars or less.

You will be notified via email when a negative review is published to your profile. You have the option to submit a 'vendor response' explaining your perspective. The response will be edited for clarity and length, and then it will be published underneath the original review.

Please limit your response to 250 words and send it to reviews@clutch.co.