What are my options if my company receives a negative review?
When a negative review is published to your profile, your Clutch account manager will notify you via email. You will be given the option to submit a response that is published under the original review. Please limit your response to 250 words and send it to email@example.com.
Can I push a negative review to the bottom of the review queue?
Negative reviews are processed the same way as all reviews, according to recency and relevance to the potential buyers.
I don’t agree with the review my client left. What do I do?
Please email all discrepancies to firstname.lastname@example.org.