What Does ‘Review Under Dispute’ Mean?

When a review is labeled as "Review Under Dispute," it indicates that an active investigation is underway to verify its legitimacy. This label is used when a service provider raises concerns about a review they received from an unrecognized user.

Clutch checks if the claimed services were actually provided. If there is proof of the collaboration, the label is removed, and the review remains published. However, if there is no evidence of the collaboration, the review is removed to ensure the credibility of reviews and maintain user trust.