Why Is My Account Suspended?

If a user’s account has been used to violate Clutch’s Terms of Service, the account may be suspended or terminated.

Clutch strives to protect and continuously improve the integrity of our marketplace. As a result, we take consistent steps to eliminate any inauthentic or falsified content and prevent users from continuing to submit such content.

If a user violates Clutch’s Terms of Service, we reserve the right to:

  • Stop processing your reviews 
  • Suspend access to your Clutch account for a set period of time
  • Remove your profile verification without a refund
  • Prohibit access to free and paid promotional opportunities like sponsorship and press releases