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What Is the Difference Between the Online Review Form and the Client Interview Over the Phone?
Online reviews are conducted via an online form, while client interviews consist of 15–20-minute phone calls with a Clutch Account Manager.
Online Reviews
- Clients complete an online review form on Clutch that's customized based on their business project
- Best for projects under $25,000
Client Interviews Over the Phone
- Clients speak to a Clutch Account Manager over the phone
- The interview lasts 15-20 minutes
- Best for projects over $25,000
Review Content
All reviews address the following information:
- Why the business needed to hire a service provider (i.e., the business challenge that led to the engagement)
- Services provided
- Key results results
- Project management and communication