Online reviews are collected through our standard form or through our AI-powered tool, Revvy. Over-the-phone reviews are brief but thorough conversations with a Clutch teammate, covering the same questions.
NOTE: Phone-based reviews are only available to clients of service providers with a Clutch Verified subscription or those using our Sponsoring or Featured Listing advertising products.
Online Reviews
- Online Form: Clients complete a review form on Clutch that is customized to their project type after logging in with a LinkedIn account or company email.
- Online Review or Revvy: Clients can also submit reviews through our standard form or our AI-powered chat flow. This quick, conversational option also requires logging in with a LinkedIn account or company email.
Over the Phone Reviews
Eligible clients complete a 15–20 minute interview with a Clutch teammate, scheduled at their convenience.
Review Content
Whether online or over the phone, all reviews address:
- why the business hired a service provider (the challenge that led to the engagement)
- services provided
- key results
- project management and communication