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Who is automatically added to a messaging group from my company?
The sales email listed on your profile is the initial point of contact.
The sales email listed on your profile receives contact form submissions and message notifications.
If the sales email replies to messages via email, then we also add the profile owner to the conversation so that they can see new messages when they log into Clutch.
If the sales email replies to messages via the chat interface, then we don’t add the profile owner to the conversations.