---
title: How Do I Receive and Respond to Leads in the Pay Per Lead Program?
description: Leads are delivered through two channels, so know the difference so that you can engage all leads promptly.
---

[Skip to content](https://help.clutch.co/en/knowledge/how-do-i-receive-and-respond-to-leads-in-the-pay-per-lead-program#main-content)

![White\_new\_logo-1.png\]](https://help.clutch.co/hs-fs/hubfs/White_new_logo-1.png?height=40&name=White_new_logo-1.png)

Open main navigation

Close main navigation

- [Still need help?](https://help.clutch.co/contact-us)

[Still need help?](https://help.clutch.co/contact-us?hsLang=en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.clutch.co/en/knowledge?hsLang=en)
2. [For Service Providers](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en)
3. [Pay Per Lead Program](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#pay-per-lead-program)

# How Do I Receive and Respond to Leads in the Pay Per Lead Program?

## Leads are delivered through two channels, so know the difference so that you can engage all leads promptly.

Pay Per Lead (PPL) leads are provided directly through a PPL form and also on Clutch via Project Brief. All Clutch Providers can access both types of leads at no cost, and those enrolled in the PPL program will receive an increased volume of leads tailored to their specific targeting preferences. To enroll in the PPL program, companies must already be Verified.

All notification emails are sent from no-reply@clutch.co with the subject line: *New Lead from \[company name\]*

It is critical that your profile sales email is set correctly, or no recipients at your company will receive lead notifications. See the instructions link below.

![Screenshot 2026-01-20 at 1.29.18 PM](https://help.clutch.co/hs-fs/hubfs/Screenshot%202026-01-20%20at%201.29.18%20PM.png?width=670&height=131&name=Screenshot%202026-01-20%20at%201.29.18%20PM.png)

### Access Lead Contact Information for Unanswered Project Briefs:

[Open Project Brief Video](https://www.loom.com/share/b4486c2d3fd34ee589e836af45c92a2e?sid=153adede-54a0-4e7c-ba1a-ec1d2596e318)

### **Update email recipients:**

- [Update Profile Owner & Managers](https://help.clutch.co/en/knowledge/change-admin-clutch-profile?hsLang=en)
- [Update Sales Email](https://vendor.clutch.co/vendor/dashboard/edit)
- [Update your User Account Email](https://account.clutch.co/user/)

- [About Clutch](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#main-content)

    - [What Is Clutch?](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#what-is-clutch)
    - [Write for Clutch](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#write-for-clutch)
    - [Contact](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#contact)
    - [Policies and Compliance](https://help.clutch.co/en/knowledge/about-clutch?hsLang=en#policies-and-compliance)
- [For Buyers](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#main-content)

    - [How Clutch Evaluates Companies](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#how-clutch-evaluates-companies)
    - [Defining Project Requirements & Project Briefs](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#defining-project-requirements-project-briefs)
    - [Find a Service Provider](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#find-a-service-provider)
    - [Leave a Review](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#leave-a-review)
    - [Review Verification & Publishing](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#review-verification-publishing)
    - [Edit or Update a Review](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#edit-or-update-a-review)
    - [Messaging Center](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#messaging-center)
    - [Package Services](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#package-services)
    - [Clutch Network](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#clutch-network)
    - [Clutch Guarantee](https://help.clutch.co/en/knowledge/for-buyers?hsLang=en#clutch-guarantee)
- [For Service Providers](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#main-content)

    - [Why Clutch](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#why-clutch)
    - [About the Team](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#about-the-team)
    - [Audience Tab](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#audience-tab)
    - [Client References and Reviews](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#client-references-and-reviews)
    - [Clutch Diversity Recognition Program](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#clutch-diversity-recognition-program)
    - [Clutch Network](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#clutch-network)
    - [Clutch Profile Verification](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#clutch-profile-verification)
    - [Company Profile](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#company-profile)
    - [Featured Listings](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#featured-listings)
    - [Industry Recognitions](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#industry-recognitions)
    - [Lead Matching](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#lead-matching)
    - [Leader Awards](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#leader-awards)
    - [Messaging Center](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#messaging-center)
    - [Packaged Services](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#packaged-services)
    - [Pay Per Lead Program](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#pay-per-lead-program)
    - [Portfolio Items](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#portfolio-items)
    - [Project Inquiries](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#project-inquiries)
    - [Recommended Providers](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#recommended-providers)
    - [Review Verification & Publishing](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#review-verification-publishing)
    - [Shareable Case Studies](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#shareable-case-studies)
    - [Sponsorship and Clutch Verified](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#sponsorship-and-clutch-verified)
    - [The Clutch 100](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#the-clutch-100)
    - [The Manifest](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#the-manifest)
    - [Users, E-mail, & Privacy](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#users-e-mail-privacy)
    - [UTMs, Google Analytics, GA4](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#utms-google-analytics-ga4)
    - [Vendor Dashboard](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#vendor-dashboard)
    - [Visibility and Company Rankings](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#visibility-and-company-rankings)
    - [Widgets and Badges](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#widgets-and-badges)
    - [AI Visibility Dashboard](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#ai-visibility-dashboard)
    - [Clutch Guarantee](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#clutch-guarantee)
    - [Pricing Estimates](https://help.clutch.co/en/knowledge/for-service-providers?hsLang=en#pricing-estimates)

[![](https://help.clutch.co/hs-fs/hubfs/Clutch%20Logo_Navy_980x460.png?width=71&height=33&name=Clutch%20Logo_Navy_980x460.png)](http://clutch.co)

Clutch.co Help Center

Copyright © 2025, Clutch